At Red Arrow Residency, we are committed to protecting your personal information and ensuring your privacy is respected at every step of your interaction with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://redarrowresidency.com/) or use our services.

1. Information We Collect

When you make a booking, contact us, or browse our website, we may collect the following types of information:

• Personal Information: Name, phone number, email address, billing address, and payment details.

• Booking Details: Check-in/check-out dates, room preferences, and special requests.

• Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Communicate reservation confirmations or changes

• Respond to your inquiries or customer service requests

• Improve website performance and user experience

• Send promotional offers (only with your consent)

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Trusted third-party service providers (e.g., payment gateways or booking platforms) to fulfill your reservation

• Legal authorities, if required by law or to protect our legal rights

4. Cookies and Tracking

Our website uses cookies to enhance user experience and gather analytics data. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit the website’s functionality.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

For any privacy-related questions or concerns, please contact us via the Contact page.